Icomm Network Services - Telephone systems - Toshiba Strata CTX. ISDN, VoIP

Telephone Systems

Toshiba DKT3512 SD telephone Icomm Network Services are an accredited and approved Toshiba Telecoms provider and have implemented a number of solutions utilising their technology. The newest and most flexible offering from Toshiba currently is the Strata IP-CTX system. The IP-CTX product range is ideal for delivering traditional desktop terminals, both digital and analog, as well as IP solutions for single home worker or branch offices.

The Strata IP-CTX system has been designed as an intelligent communications platform that can be adapted to suit the requirements of virtually any organisation. The flexibility and versatility offered by the intelligence of Strata IP-CTX makes employees more productive, reducing the cost of communications and delivering value to your business.

CTX670 Toshiba's technology is built with the future in mind, providing your business with a clearly defined investment protection strategy. Strata IP-CTX will accommodate new technology as it emerges, protecting your business from the expensive risk of product redundancy. The flexible building block design ensures system features can be upgraded with ease and at minimal expense. Strata IP-CTX is also compatible with existing Toshiba telephone systems, most of the handsets, cards and applications can be easily transferred. As voice and data communications converge Strata IP-CTX will allow you to migrate easily to IP based telephony solutions, combining the strength of traditional telephony systems and IP all in one solution.

Toshiba offer a choice of business communication solutions - Strata CTX100 and Strata CTX670. Both systems offer a sophisticated application suite, ensuring your business optimises performance and maintains that competitive edge.

Strata IP-CTX has been designed as a complete telephony solution offering all the optional facilities of

Call Centre Functionality
Computer-Telephony Integration
Voice Processing
Voice over IP
Branch Office Working
Remote Working
Unified messaging
Soft Phone

Scaleable up to 670 ports the Strata IP-CTX can adapt easily to suit your changing business requirements. The Strata CTX100 is expandable from 8 to 72 extensions, with up to 64 exchange lines.

The Strata CTX670 provides up to 30 lines and 96 extensions in one base unit, 5 expansion cabinets can be added to the Strata CTX670 to give a maximum system configuration of 560 extensions.

The Strata CTX100 can easily be upgraded with some simple changes to the Strata CTX670. All the telephone handsets, applications and most of the system hardware can be used with both the Strata CTX100 and the Strata CTX670, protecting your investment in Toshiba business communication solutions.

Toshiba Authorised Telecoms Provider Strata IP-CTX is the perfect solution for multi site and large enterprises. Further expansion is achieved by implementing Toshiba StrataNet software which allows multiple Strata IP-CTX systems to be linked together with a common extension numbering plan.

Click here for details of the Toshiba digital key telephones that we offer.

Plantronics Headsets
Plantronics leads the office market with a broad range of communications products including high-quality, ergonomically designed headsets, amplifiers and telephone systems. Products range from the DuoPro Headset featuring best-in-class sound quality and all-day comfort to the classic best-selling headset of all time—the Supra. Plantronics full line of professional and call center headsets set the standard in sound quality, durability and all-day comfort.

Once worn only by telephone operators back in the 1950s, headsets are finding their way into offices across the world, and with good reason. Headsets are known to add many advantages to the workplace. According to a Santa Clara Valley Medical Study, headsets reduce neck, upper back and shoulder tension by as much as 41 per cent. An additional study by H B Maynard & Co concluded that adding hands-free headsets to office telephones improved productivity by up to 43 per cent. Headsets are also known to reduce the chances of work-related physical disorders, specifically injuries of the neck and upper body, resulting in reduced workers' compensation costs.